Once we have received your paid and confirmed order we ship them within 2-3 business days depending on the product and its availability. We ship orders Monday through Saturday, except on holidays. However, at times when we are hosting sales or the holiday season is going on or other busier times it might take an additional day or two in dispatching the orders.
Once an order is dispatched by us we will notify our customers of the dispatch through email given by you when the order was placed.
We ship orders through Regular shipping, Standard shipping and Express Shipping (as per your choice at the time of checkout) all of which offer a tracking number. We usually ship the goods through INDIA POST, EMS, UPS, FedEx, ARAMAX. We determine the shipping carrier once we know the country. We also see to it that the carrier is fast, secure and does not involve clearance or excess taxes and duties for the buyer.
The delivery time through Express shipping (UPS and FedEx) is 4-7 business days and costs $36. The delivery time through Standard shipping is 8-15 business days and costs $18 and the delivery time through Regular shipping is 15-30 business days. Please note that the shipping charges include shipping, Indian custom clearance charges, packaging and agent charges.
Customs and Import Duties
We ship all international orders from our manufacturing unit based in INDIA.
International Shipments are sometimes subjected to import duties and taxes after the package reaches the destination country. In such cases, the Buyer is responsible to clear the charges to release the package. We cannot estimate these charges at checkout as the import duties vary between the countries.
Custom charges or any taxes applicable in the buyer’s country are the sole responsibility of the buyer and to be paid by the buyer only. If any shipments are returned back due to any reasons than the re-shipping charges are to be paid for by the buyer only. No refunds will be made for any return shipments.
Track your shipment
Once the orders are dispatched and the tracking details are received we upload the tracking number and the shipping carrier details to your order page, therefore please kindly look for the details in your order history on your My Account page for shipping status and estimated delivery times. We also mail you the tracking numbers with the name of the carrier through which the goods were dispatched when we notify you of the dispatch.
Please Contact Us if there are any questions at all about your order status and other details.